Communications Hub – Visible To 'Searcher'
The Communications Hub is now visible to a searcher user type as already available to a Deployer user type.
Communications Hub – Replace/Remove Conferma Connect Logo
Previously the Conferma Connect logo appeared next to any record in the Communications Hub where applicable (Figure 1).
The Conferma Connect Logo now appears in the Communications Hub constantly, and not for specific records in the table.
Conferma Connect records are identifiable in the ‘Issued Date’ column as marked with UTC. All other records remain GMT/BST (Figure 1).
Communications Hub – Payment Communication Issue Date UTC
The issue Date for payment Communications (fax & email to hotel) is now clearly marked as being UTC.
Communications Hub "Advanced View"
When clicking on a Conferma Connect record in the Communications Hub, it is now possible to click on the row to view an ‘advanced view’ to view all Transmission records for that Job.
A table will display the Transmission ID, Provider Name, Target Address, Submit Count, Status, Message ID for each transmission (Figure 3).
Note: This functionality exists only for Conferma Connect records.
Communications Hub - 'Advanced Search'
Historically, within the Communications Hub, a ‘Filter Results’ button has been available to users to filter the results that they have been given for both Payment Messaging and User Notifications searches.
This has now been changed to become an ‘Advanced Search’ (Figure 4).
For both sections, the advanced search completely ignores any search criteria entered in to the standard search, it is a brand-new search.
For Payment Messaging, it is now possible to search by Message Type Group, Message Type (Once a Message Group Type has been selected), Message Format, Card Pool, Date, Recipient, Deployment Reference (can be Deployment ID, Supplier Reference, Consumer Reference, PNR Locator, PNR Workspace) or Status (Figure 5).
The user can choose to enter as few or as many of these search criteria as they like to perform a search.
Once the search has been completed, the results will display in the same format as a normal search (Figure 6).
For User Notifications, the process is the same (with different search criteria).
It is possible to search by Message Type, Platform Name, Format, Dates, Username or Recipient (Figure 7).
The results will display as per a normal search (Figure 8).
Data List Item Bulk Upload
When bulk uploading data list items, a new upload limit of 500 records has been added for immediate upload. This is true for both standard and Dynamic Workflow items.
When 500 records or less, the data list items will be processed and uploaded for immediate use.
Any file that contains more than 500, but less than 25,000 records, will be queued for offline processing in periods of low activity.
The user will be advised that this process will take place (see figure 9).
Once the user has accepted this, a link is provided for the user to view the status of their upload (Figure 10).
Any file which contains more than 25,000 records will be rejected and the user will be advised to break the file down into smaller files to process their data (See figure 11).
To view historic Bulk Upload’s of data list items, a new page, accessible via Administration -> Data Lists -> Data Item Upload history, has been added.
Within the page, a table is displayed which shows information on all previous Bulk Uploads including the status of an upload.
When an upload status is ‘Queued’, this is where a file of more than 500, but less than 25,000, has been uploaded for offline processing. This status will be changed once the upload has attempted processing.
Each bulk upload record in the table also contains an option to delete. If pressed, any data item added as a result of that Bulk Upload, will be removed from the system (Figure 14).
WebPay Admin - Customer Management: Ability to Bulk Upload Customers
It is now possible to Bulk Upload Customers to the system in the same procedure as Data-lists, Users etc.
Accessible via Administration -> Customers -> Bulk Upload Customers.
The user will be asked to choose a file from their machine, a column delimiter (comma, tab, semicolon, colon or vertical bar), whether the file includes a header record and whether the fields within the file are enclosed in double quotes (Figure 1).
Upon progression to the next screen, the user is asked to match the columns to those within the file from the dropdown lists provided for each section (Figure 17).
This will be followed by a breakdown of successfully parsed customers and failed parses with the option to either continue with the upload or to go back to the previous screen (Figure 18).
Once the upload has been attempted, the number of successfully uploaded customers will be displayed alongside the option to view the reason as to why any failed uploads has occurred by clicking the ‘Failure Output’ button (see figure 19).
The option also, exists at this point, to download the list of failed customers. This allows the user to make any adjustments to the customer details based on the failure output to enable them to be input in the future. The customer information will be downloaded in to a .csv format file (Microsoft Excel), as displayed in figure 20.
Timeout Warning - Clicking Continue Will Not Refresh Page
After 15 minutes of inactivity, WebPay is set to timeout for security reasons, returning the user to the login screen.
Before this timeout occurs, the user is given the option to continue their session or log out.
Historically, clicking continue at this point would refresh the page. This caused any data entered on to the page, such as being part way through requesting a Deployment, to be lost on the page refresh.
This has now been changed to extend the session without refreshing the page so that the user gets another 15 minutes until the option to extend appears again, without losing any input data.
WebPay Admin - Customer Management: Download of Customer Records
When customer management is enabled, it is now possible to download a list of customers from the customer 'search results' table.
This can be found via Administration -> Customers.
Once on the customers page, a table automatically becomes available for all customers.
A download link is displayed in the bottom left hand corner (Figure 22).
The file will automatically download in a .csv (Microsoft Excel) format and all records will be enclosed in quotes, see figure 23.
WebPay Administration - SNAP user management improvements
When creating a new user in WebPay Administration, it is now not mandatory for a SNAP only user to be defined a WebPay Role, see figures 24 and 25.
WebPay Administration - Card Pool Level Supported Supplier Management Improvements
When viewing a Card Pool in WebPay Administration, the Supported Suppliers page has changed. Instead of having to add a supplier one by one, a list of possible supported Suppliers for that Card Pool is shown.
To add a Supported Supplier(s) to the Card Pool, simply tick the checkbox(s) required and press save (Figure 26).
Once Save has been clicked, a message will display informing the user of the status of the update.
Searching for a specific Deployment using the Search past Deployments Page has been slightly changed. The Deployment ID search field has been moved to the top of the page, see figure 28.
When a Deployment ID has been entered, all other search criteria are not taken in to account.
The process after this point remains the same.