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Once you have received notification from your administrator that your SNAP account has been set up, go to https://snap.conferma.com NB. The URL must begin https:// as SNAP is hosted on a secure server. Before logging in for the first time, you should have been provided with your User Name, Memorable Word and Security Question and Security Answer. Select Forgotten Password? and enter your User Name provided by your administrator. Click NEXT |
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Enter the answer to the Security Question that was set up in conjunction with your administrator. Select Next >
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Once the Security Question has been answered correctly, you will receive an email containing a link that will enable you to reset your password. |
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NB. This link is only valid for two hours and can only be accessed once. Once the link has expired, in order to reset your password the forgotten password process must be started again from the first step described above.
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Complete your Security Details, including your Security Answer and two characters from your Memorable Word that you chose when setting up your account with your administrator. Select Next. |
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Enter your New Password and confirm it in the field below. Please review the advice in Appendix A for guidance on selecting robust security details. Select Reset. |
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