Please note that if you cannot log in to your SNAP account, it may be because you are locked out of the portal.
Users are automatically locked out after three consecutive unsuccessful login attempts or during the forgotten password process when the incorrect response is entered for the security question. The SNAP interface will not inform you that you are locked out, however you will receive an email advising you if you are locked out.
You are able to unlock your account by following the Forgotten Password? process