For accommodation deployments only, WebPay™ provides the functionality to allow users to send the hotel a fax containing the deployment and payment details.
NB. Faxes cannot be sent for a Deployment until the Supplier Reference has been entered.
Locate the deployment and use the Fax Communications options on the right of screen, as displayed below.
The Fax Number will be automatically populated with the hotel’s fax number if WebPay™ is retrieving that detail from the PNR (Retrieve PNR). Otherwise the field will not be populated and must be manually completed by the user.
Select the Fax Type that you would like to send to the hotel from the dropdown. Options include Booking Confirmation, Amendment, Cancellation and CVV. Select CVV if the hotel requires three-digit CVV to process payment.
Enter the Failure Email. This is the email address that a notification will be sent to in the event of the fax communication failing.
Once all fields have been populated, select Send Fax.
Select View History to view the history of faxes sent for that deployment.