For accommodation Deployments only, WebPay™ provides the functionality to allow users to send the hotel a cancellation fax containing the original Deployment details, using the Fax Communications section on the right of screen.
The Fax Number will be automatically populated with the hotel’s fax number if WebPay™ is retrieving that detail from the PNR. Otherwise the field will not be populated and must be manually completed by the user.
Select the Cancellation fax option under the Fax Type dropdown.
Select Send Fax.
Select View History. The cancellation is then reflected in the fax history for that deployment.