Follow the Forgot Password? link on the login screen.
Answer the security question set upon registration: Please note that you if have forgotten your Security Answer you will need to contact our support team to help you restore your account.
Click the link sent to your email address to unlock your TripPay Account. This link will only be valid for 2 hours after the time of receiving this email.
Enter your Security Answer
Enter ONLY the requested characters from the Memorable Word chosen when registering for TripPay – ensure you are using uppercase/lowercase symbols appropriately