Record Audit Details
Usernames will now be recorded and visible in the Audit History.
Change “Car Rental” to “Ground Transportation”
All references to Car Rental will now change to Ground Transportation. This is to reflect other methods of travel which are becoming increasingly popular i.e. taxis.
Move PNR Locator on View Deployment Screen
So far you have been able to see the PNR locator value for a deployment in the Travellers section on the deployment screen. You will now have access to it from the top level section of the deployment data.
Air Ancillaries - use EMD display names when showing ancillary details
When creating, amending or viewing an Air Deployment with ancillaries you can now hover over the Air icon to see the full display text when viewing ancillary EMD details.
Failed Fax Email
You can now view a failed fax email address in ‘Deployment Fax History’.
When viewing accommodation deployments it is now possible to see more information, the following new fields will be added:
— Full hotel address
— Booking contact
— Service provider
— Cancellation policy
— Care of
We have brought the Help Desk to you as we wanted to make resources available to all our users, around the globe, at all times. As faster answers mean happier customers, we hope that searching through the product knowledge base would deliver speedy answers and a seamless self-service experience.
You will be able to access the Help Desk through a Help Desk button across the top of your WebPay interface.
Please note: The Help Desk is NOT connected to our onsite phone and email support.