Hotel Booker can be configured to use GDS Rate Access Codes. Often, when rates are not displaying through the website, but are appearing on the GDS, it is because a Rate Access Code is being used, preventing some rates from displaying.
To ensure that your search results in Hotel Booker mirror the results in the GDS , you will need to check the GDS availability using the exact search parameters that are configured for Hotel Booker. For example , the same PCC or Office ID should be used along with the same rate access codes.
N.B Where a client is configured with multiple rate access codes, you will need to use all rate access codes in your GDS availability search. Hotel Booker will always search using all of the rate codes in the client configuration.