Hotel Booker will only display hotels within a specified distance of the search location. This distance is configured to 5 miles by default. If a hotel is not showing, it is likely to lie outside of this search area. Try increasing the distance and searching again
If looking for a specific hotel, try adding part of the Hotel Name into the Hotel Name
If you still can’t find the hotel, please check with an Admin User as the Hotel may have been blocked at either Client or Agent level.