Limit Hotel Booking Reference

When confirming a booking the Hotel Booking reference field has been limited to a maximum of 15 characters.

Search for Bookings Using the PNR Locator

To make it easier users now can search for bookings using a PNR Locator which is located on fax notifications.

Exclude Offline Hotels in Search by Default

A new setting has been added to the booking policy of each client which can be set to enable the exclusion of offline hotels by default.

The setting can be administered via the Agency Admin Tool, Client Setup > Booking Policy section (see below).

The setting is labelled ‘Default Exclude Offline Hotels’

If set in Hotel Booker the Exclude Offline Hotels check box is selected by default when performing searches.

Sorting Availability Rates by Content Provider Priority

Agents can now prioritise availability rates according to their preferred providers.

The availability rates are sorted in price ascending order, when rates of the same price are shown they can be sorted in the order of the priority defined by the agency.

The sorting order can be defined in Agency Admin Tool and will be applied on all the searches and all clients for the agency.

To configure the content provider priority order in Agency Admin Tool, access Hotel Booker Settings > Content Providers. (see below)

 To change the priority of a content provider just increment the value for them, the higher the value the lower they are in priority.

The below screenshot shows that ‘Booking.com’ has higher priority than ‘Galileo’

Email Rates and Hotel Comparisons

When comparing hotels in Hotel Booker, rates can be selected and then emailed to the appointed booking contact.

In the Hotel comparison screen against each rate is a checkbox ‘Email this rate’ which allows the user to select the rate to be emailed.

Once a minimum of 3 rates have been selected the button ‘Email Selected Rates’ will become visible.

A Booking contact has to be selected for the sending of an email to work, if a contact has not been selected an error is displayed.

The ‘Email Selected Rates’ popup will let the user know how many rates have been selected, and the booking contact address to which the email will be sent.

When the user clicks the Send Rates by Email button, an email will be queued via the Conferma Pay communication service.

The user will be notified on the popup screen that the email has been sent.