The Documents section is primarily used to capture e-invoices submitted by suppliers. Conferma uses specially designed technology whereby a document can be sent by suppliers to a unique email address enabling the system to automatically attach the document to the corresponding deployment within the SNAP tool. Once enabled, the documents functionality works alongside the communication to the hotels to add a specific email address for the supplier to send a copy of the invoice. There are two options for this.
- The communication will include specific email address generated by Conferma (for example firstname.lastname@example.org) which is the same for all deployments for that card pool. The benefit of this option is that Conferma can also include a forwarding address where you will also receive a copy of any documents or emails that are sent to this address.
- Conferma Pay can generate a unique email address for each individual deployment. The benefit of this option is that the automatic percentage match rate is much higher as we know exactly which email relates to which deployment due to the designated mail address that it is sent to.
The Documents functionality can be configured in the Conferma Setup Portal. Please contact your Setup Portal administrator to have this functionality enabled for your company in the first instance.