Upon login, the TMC user will see a dashboard displaying all of the Boarding Requests they have Setup together with their current status. As a Boarding Request progresses, the status of the Boarding Request will be updated.
The stages are:
- Draft – Boarding Request created but not submitted
- In Review – Boarding Request submitted to Conferma Pay Implementation team
- Rejected – Boarding Request has been rejected due to irrelevant/insufficient detail
- In Progress – Card Pool received – Boarding Request has been linked to a Card Pool
- Awaiting Card Pool – Boarding Request has been received and is waiting for a Card Pool
- Issue (TMC, Conferma Pay or Card Issuer) – there is a problem with the request/account
- Quality Assurance – Boarding Request is in the process of being tested
Live – Account released to the TMC