If you experience an issue with a certain hotel accepting Virtual Cards you can raise this with our Support Team at https://www.confermaconnect.com/acceptance.aspx and they will engage with the hotel to resolve for future booking experiences.
Articles in this section
- Connect & Sertifi API
- Identifying Genuine Conferma Pay Communications
- How does a hotel Opt-in for Conferma Pay Connect?
- Communication Methods
- Secure Email TLS requirements
- What detail is included on the Third-Party Authorisation Form? - Secure Email template
- What is the Hotel Directory?
- How do I raise an issue with a hotel accepting Virtual Cards?
- What is the monthly Hotel Insights email?
- How does the Premier Inn eCNP Process Work? (eCNP – Electronic Card Not Present)