During the implementation process, the Conferma Pay Implementation team will identify the primary users within the TMC and card issuer to be set up with access to the Conferma Pay Setup portal.
We recommend that each TMC and card issuer has a minimum of two users. If you need additional user access, you can request this from the Conferma Pay Support team via https://help.conferma.com.
We require the following information to set up new user access:
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TMC / card issuer name.
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User's first name, last name, and email address.
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The Conferma Pay Implementation team will provide the Corporate Administrators with a username, security question/answer, and memorable word.
When you have your username, security question/answer, and memorable word, visit the Setup portal at https://setup.conferma.com and follow the steps below:
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Enter your username and click Next.
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When prompted to enter your password, click Forgotten Password.
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Enter the answer to the Security Question presented on the screen, then click Save & Continue.
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You will receive an email containing a link to set your password – click on the link to proceed.
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Enter the answer to your Security Question (the same process as Step 3) and click Next.
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Enter and confirm your password, then click Next.
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If your password is entered and confirmed correctly, you will see a confirmation banner. You can now log in with your username, new password and memorable word information.
Once you have completed the first time log in process, you will only need to enter your username, password and memorable word information for each subsequent login. If you forget your password, you can use the same process as a first time log in to reset your password by clicking the Forgotten Password link.